Knowledgebase
How to subscribe to the support center news feed
Posted by Casey Trauer on 13 July 2013 02:29 AM

Here's how to get the latest updates to our news and alert feed, where we keep you abreast of changes and service issues.

But first, a short story: You are a smallish company. You buy new support software. You often wonder: Why the heck did they do it that way? This is one of those times.

  1. Visit the support.xmlteam.com home page.
  2. If you are logged in, log out.
  3. You should now see a Subscribe tab in the login box. Click on it and enter your email address.
  4. You should be sent an email to verify the subscription, as well as information on how to unsubscribe. So keep this email, as the system does not provide an unsubscribe link anywhere else. If you lose this email, contact us and we will unsubscribe you manually.

Please note that registered support center users who are not clients may not see the whole news feed. If you are registered and a current client, contact us if you suspect you are not getting news updates.

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